Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(117,755 Reviews)
Open Ratings Snapshot
Rating breakdown 117,755 reviews
5 Stars
79,477
4 Stars
21,132
3 Stars
7,125
2 Stars
3,906
1 Star
6,115
85%of customers recommend this product. 
(
34,068 out of 40,265
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
great features
on May 21, 2024
Posted by: kicha
from New Jersey
Verified Purchase:Yes
I have been using it for last few years. It has been great.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
works great
on May 21, 2024
Posted by: deadly dave
from NY
Verified Purchase:Yes
Works great, a lot of pages but a little expensive for do it yourself.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Md state lacking
on May 21, 2024
Posted by: YouPickIt
from MD
Verified Purchase:Yes
Md state return fails to adequately define dual income provisions and other calculations
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy H&R Block Social Media DepartmentMay 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Always excellent - but some upgrade needed
on May 21, 2024
Posted by: sailsdd
from NC
Verified Purchase:Yes
This software is outstanding - I've been using it for 20 years. It works amazingly well for standard returns (and I also used the other popular brand for comparison this year). This year I was a little disappointed in its handling of a specific situation - energy credit for qualifying energy purchase. I had to consult the IRS website - never fun.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 23, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good Program but Flaw
on May 21, 2024
Posted by: CJC22
from MN
Verified Purchase:Yes
A good income tax program for individuals. One flaw, on charitable contributions of property. If you change the amount of property donated, it doesn't change the figure from the original one entered, it holds on to the original amount, resulting in incorrect charitable contribution of property.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Ease of use
on May 21, 2024
Posted by: Thisisannoying
from Illinois
Verified Purchase:Yes
Relatively easy to use…….
You continue to eliminate features like state filling.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2 out of 5
2
Response from HRBlockBy H&R Block Social Media DepartmentMay 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great Reputation
on May 21, 2024
Posted by: JPHM68
from Boston, MA
Verified Purchase:Yes
H&R Block’s long running reputation for quality determined purchase
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use for 90% of tax questions.
on May 21, 2024
Posted by: Kev890
from Michigan
Verified Purchase:Yes
Overall, I recommend H&R Block over the other tech software that has been more reliable easier to get questions answered over over the years
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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