Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,755 Reviews)
Rating breakdown 117,755 reviews
5 Stars
79,477
4 Stars
21,132
3 Stars
7,125
2 Stars
3,906
1 Star
6,115
85%of customers recommend this product.
(
34,068 out of
40,265)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: ComicPop
from Albany, New York
Verified Purchase:Yes
I have been using for years. It's a smooth flowing process loaded with lots of advice if needed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dave S4251
Verified Purchase:Yes
I have used this software for over 10 years and will continue to use it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NickM61
from Punta gorda, FL
Verified Purchase:Yes
I have used H&R Block tax software for several years and it has served me well. The only significant issue I have had is being unable to print the tax return in 2022 or 2023 on an apple. It will only print the top left corner. I have been unable to find a solution for this.
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
Bought this program third year in a row. Instructions were confusing at times. Plus, there was no way to get ahold of a human to explain the confusion. Last, once I finally finished and thought I sent the return to the IRS, I immediately got confirmation that it had been sent. Then later, I found out that I hadn't...which meant my return was sent in late. Really sucks.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sturge
from Dallas, TX
Verified Purchase:Yes
Been using TaxCut / H&R Block for around 20 years. Easy to use and
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: alb428
from Wheaton, IL
Verified Purchase:Yes
It led me through some unfamiliar issues and I was done quickly and easily!
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: qazw3456yhn
from endicott,ny
Verified Purchase:Yes
Been using HR block for several years and always frustrated that when I call for even simple quest the go to answer is typically ..."speak to tax expert" . VERY frustrating!
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Was good - Just don't buy an EV and expect forms.
on May 20, 2024
Posted by: Timmayyy
from WI
Verified Purchase:Yes
I've used Block deluxe for over 20 years. It's failed me twice. Both times were because I bought an EV and they weren't ready with the forms. One year I had to switch to the turbo software. This year I had to wait painfully though multiple updates. I may just switch next year.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock