Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,755 Reviews)
Rating breakdown 117,755 reviews
5 Stars
79,477
4 Stars
21,132
3 Stars
7,125
2 Stars
3,906
1 Star
6,115
85%of customers recommend this product.
(
34,068 out of
40,265)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: DaveJinKY
from KY
Verified Purchase:Yes
I have used H&R for many years and found the 2023 version to be somewhat disappointing. When importing my information from 2022, it failed to include the standard information about your wages, mortgauge accounts, charities, etc.
Also, once I printed and filed my Federal via electronic option, I could not get the program to allow me to select and electronically file my state taxes.It kept returningg to the Federal Tax filing option. Overall, I was satisfied but not excited about the 2023 version.
Also, once I printed and filed my Federal via electronic option, I could not get the program to allow me to select and electronically file my state taxes.It kept returningg to the Federal Tax filing option. Overall, I was satisfied but not excited about the 2023 version.
Pros: Maximizes refund, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
The new version was really difficult for me to use
on May 20, 2024
Posted by: Ava5577
from Murray, Utah
Verified Purchase:Yes
The older versions were a breeze, but the new version made me feel like I should have hired someone to do my taxes for me. I will not buy this version ever again.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CmGill
from Tennessee
Verified Purchase:Yes
I bought this software for a few years works well for me
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: un12985
from New Jersey
Verified Purchase:Yes
I BOUGHT 2 DELUX PRODUCTS BUT CAN'T USE BOTH ON THE SAME COMPUTER. I need to be able to send 10 returns for my family and with having 2 activation codes this should be allowed
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BhagatJi
from Edison, NJ
Verified Purchase:Yes
I have been using H&R Block Tax Software for past few years. Its very easy to use. It provides useful information and asks right questions every step of the way.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EddieH
Verified Purchase:Yes
Covers all of my tax areas and easy to use with a step by step walk through with pertinent prompts
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Greensleeves 2
from Massachusetts
Verified Purchase:Yes
Have bought for several years and very easy to use
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MGC9
from Ohio
Verified Purchase:Yes
I was able to easily follow the directions & complete both the federal & state tax filings.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock