Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,755 Reviews)
Rating breakdown 117,755 reviews
5 Stars
79,477
4 Stars
21,132
3 Stars
7,125
2 Stars
3,906
1 Star
6,115
85%of customers recommend this product.
(
34,068 out of
40,265)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Micheal Kahler
from Lake St Louis MO
Verified Purchase:Yes
Of all of the times to have a system glitch! I do not know whether or not I can trust your company to be able file my return when I want it filed in the future!
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: roaring
Verified Purchase:Yes
I had a problem with the HELP option opening, (the ? option). It finally stopped doing that towards the end, but I had already filled out most of my return. I was very unhappy about this!
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Paulgrn
from Michigan
Verified Purchase:Yes
I was able to get my taxes done. However, this product isn't anywhere close to being as good as Turbo Tax. It feels clunky as a Windows app, is difficult to understand when something is wrong, failed to import my documents from Fidelity correctly, and lacks a general polish needed to instill confidence that it is doing the right thing. However, it works for the price (half of what Turbo Tax costs).
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Vivia
from Florida
Verified Purchase:Yes
Been using HR Block for several years. Easy, explained steps to follow.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Riddle725
from Sc
Verified Purchase:Yes
Easy to use and good price one of the best products out there but I couldn’t find my bank yeah, Truist
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JHagle
from Medford, OR
Verified Purchase:Yes
Since I began using H&R Block software 15 years ago, my tax filing life has gotten faster, simpler and more assured. I no longer have boxes of paper with receipts, but have digitized (scanning and filing) my tax records. In one envelope, I now keep only the printed copies of my Federal & State returns, plus W-2s, 1099s, etc. AND, it takes only a couple of hours total, every year, to do my own taxes. Now, filing taxes is fun, due to H&R Block software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JohnJam
from Indiana
Verified Purchase:Yes
I have been using this tax system for years and l am very happy with it, would highly recommend it to family and friends.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tom Thum
from New York
Verified Purchase:Yes
I've been using HR Block tax software for past few seasons now. They are great products and step-by-step guideline from start to finish. If you need an additional support, they offered extra fee for that.
Pros: Maximizes refund, Fast
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock