Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,178 Reviews)
Rating breakdown 118,178 reviews
5 Stars
79,760
4 Stars
21,218
3 Stars
7,160
2 Stars
3,916
1 Star
6,124
85%of customers recommend this product.
(
34,341 out of
40,561)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Gbmiami
from Miami
Verified Purchase:Yes
Great software if you’ve used it before or you’re familiar with doing taxes, the software misses the mark with details on some questions and guiding you when something new shows up, leaving up to you to use Google or the irs website to find the answer. For example, I sold stick and the software downloaded the documents from the site pretty easy but it failed to instruct clearly that you still have to validate each transaction, so at first it did not calculate the capital gains correctly until I doubles checked because the tax liability did not seem correct, leaves it up to the use to figure it out, as I stated, once you know how, it’s super easy.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: EngineerDan
from Lansing, MI
Verified Purchase:Yes
My wife and I have used the H&R Block deluxe package for a number of years. It is easy to use, but has the links and abilities to handle fairly complicated situations.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ben Gazi
from WI
Verified Purchase:Yes
Been using Block for more than 20 years, after many years using pencil and paper. No longer double check the results. And then plan next year's for a reliable estimate. And cheaper than alternative programs.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: AntiBiden
from Galena, IL
Verified Purchase:Yes
Zip....;zip and I saved $150! How about that for a deal? Keep it up!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: JimB21
from Loveland, CO
Verified Purchase:Yes
I have used the H&R software for years. This year my return was rejected twice due to missing forms required for completion. Then there were difficulties using the return direct deposit feature. Makes me wonder if you guys are trying to get users to migrate to your new on-line service.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JimZeb
from Leesburg, FL
Verified Purchase:Yes
Processed my taxes as well as our kids in NY and was easy and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dmg4997
from North Central Ohio
Verified Purchase:Yes
I have used this version of the H&R Block software for several years. Accurate and easy to understand. However, it could use more comprehensive handling of K-1 reporting.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Daveagain
from Bethel Park, PA
Verified Purchase:Yes
I've used this for several years and have been very satisfied.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock