Had major problems confirming the AGI. Software provided a number that made no sense. Therefore I was unable to electronically submit my taxes. I had to run around making paper copies to get my return on time. Very disappointed in this product and will never use again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
This is my 6th year of filing with HR block and I am very happy with it. It’s easy to use, able to import and give options for quick filing and status check
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!