Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,178 Reviews)
Rating breakdown 118,178 reviews
5 Stars
79,760
4 Stars
21,218
3 Stars
7,160
2 Stars
3,916
1 Star
6,124
85%of customers recommend this product.
(
34,341 out of
40,561)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Unit301
from Jacksonville FL
Verified Purchase:Yes
I’ve been using H&R Block’s tax software for 4 years. It walks you through the preparation process with easy to understand instructions and a great price. It covers things I didn’t even know I had to address. I’ll definitely continue to use H&R Block’s tax software in future years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pjc4022
from OH
Verified Purchase:Yes
I do not believe H&R Block is keeping up with all of the changes in the tax code and when you have a question, it is nearly impossible to get anybody to talk to in the chat. Bot sucks. This was a first time receiving a K-1 and the directions were not helpful whatsoever on how to enter all of the data and I kept getting an error.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: INDave
from Bloomington, Indiana
Verified Purchase:Yes
After using H&R Block software for a number of years, I have concluded that it does a very good job of getting the basics right. But it misses a few crucial things, makes some things overly complicated, and required me to behave as if I were doing my taxes the old-fashioned way. Often it says they have successfully imported my data, but it didn't and I input it the manual way. The coders know about this, because they insert explanations and warnings. I understand that their competitor is better, but I am more opposed to them. I found this review system to be similarly cumbersome. It did not complain about my nickname until I submitted my review, even though it said it was OK when I wrote it. It's just half-baked software and coding. It probably took me 4 or 5 times to get the review to submit. Fool me once....
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jim F1
from Texas
Verified Purchase:Yes
IMO the hard part about doing your taxes is getting all the numbers together. Once that is done it is just a matter of plugging them into the program. HR Block handles most of the situations I encounter. Occasionally you are on your own, but this is rare.
Any tax prep software is going to "Maximize your refund". They all follow the same rules.
Any tax prep software is going to "Maximize your refund". They all follow the same rules.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Bill RD
from DOBSON, NC
Verified Purchase:Yes
I downloaded 1 Deluxe plus state. I was billed for eight additional downloads. I had tonotify credit-card company, have my account frozen, enter a dispute and get new cards
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: big G45
from Ohio
Verified Purchase:Yes
I've used Block tax software for more that 20 years and am a fan. BUT... this year I found no guidance or information about including the benefits of Qualified Charitable Distributions (QCDs) in my return. This is a relatively new, but important part of charitable giving for seniors and should be addressed ... SOON!
Pros: Easy to prepare
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: AMB222
Verified Purchase:Yes
Have been using the H&R Block software for quite a few years now and have always been happy with the easy-to-follow tax interview questions and sensible arrangement of the interface.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Thakur
from Rockville, MD
Verified Purchase:Yes
H&R Block's 2023 software edition again proves why it remains a top choice for tax preparation solutions. The software is commendably user-friendly, making navigation and data entry almost effortless. This ease of use ensures that everything from start to finish moves smoothly, like a breeze, even for those who may feel overwhelmed by the tax filing process. Whether you're dealing with simple returns or more complex financial situations, H&R Block 2023 handles it efficiently and accurately, making it an excellent tool for many users. This version continues to build on its legacy of combining comprehensive features with straightforward functionality.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock