Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,584 Reviews)
Rating breakdown 118,584 reviews
5 Stars
80,043
4 Stars
21,292
3 Stars
7,183
2 Stars
3,932
1 Star
6,134
85%of customers recommend this product.
(
34,590 out of
40,839)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: RomeDIYGuy
from Rome, GA
Verified Purchase:Yes
HR Block software makes tax season almost painless. It’s fast, easy, thorough and worth the cost,
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Former customer 123456
from Oregon
Verified Purchase:Yes
Servers going down during peak filing times is truly an awful experience but not publicly acknowledging the outage just enraged me, let alone taking all of the efile charges even after the failed attempts. Never again
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Marineof55
from Venice Florida
Verified Purchase:Yes
Simple. Easy to use.. Received refund quickly.
Suspect next year there will be a price increase.
Give us a break. Be using it for near 20 years.
Suspect next year there will be a price increase.
Give us a break. Be using it for near 20 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
1
Written by a customer while visiting HRBlock
Posted by: Pedroalso
from Maryland
Verified Purchase:Yes
Several items were identified as issues in accuracy check and were repeatedly flagged with no way to provide an input to the software that the entries were correct, so it would not continue to flag them as errors. Other errors were identified that should have been taken care of by the software, as the IRS instructions were very clear and direct on how the information needed to be entered such that the software should have taken care of completing the requisite forms and directing the user on step to be taken. Unfortunately, the software allowed me to complete the forms through to filing step, and then notified me that the submission was rejected, but did not provide a clear explanation for the rejection, or what needed to be done. Required to go to the IRS website for publications and instructions too many times with this version of federal and state software. The previous versions of H&R Block software were better. Plan to try another tax software next year.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Oufunchick
from Denver CO
Verified Purchase:Yes
This is the best program, easy to use and very user friendly. Highly recommend
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: no nickname except FRED
from Milpitas, California
Verified Purchase:Yes
Had plenty of time to do my taxes - signed up early.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: NH4613
from Virginia Beach
Verified Purchase:Yes
It has everything I need for my tax return and the price is good.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JimInLewes
from Lewes, DE
Verified Purchase:Yes
I've been using this software for over 20 years. Excellent software that has never let me down.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock