I'm not sure what happened, but the eFile system went down on April 14th. When I went to eFile on April 15th, it stated that it had worked on previously and showed me an acceptance message/number.
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used HR Block and its predecessor since the early 90's. it's easy to use, has almost all the forms most people will need and has an excellent report!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Does the job. Disappointed that it doesn’t evolve to be more informative and helpful. Should offer more navigation back into workflow. Should not resort to form entry without offering more tailored help tool. I use for past familiarity but next time will try a competitor
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this software for several years now and find it very reliable. There are a few items whose explanations could be clearer. RI SDI never appears as a upfront part of the W2 and you have to hope it's the same as TDI. My return for RI this year and the year before was adjusted by a few cents. I'm not sure why any modifications were needed. Would be even better if imports from Morgan Stanley were possible.