Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: TomC52
from Bend, OR
Verified Purchase:Yes
I have used H&R Block Deluxe + State for years. I find it easy to use and significant Dara carries forward from the previous year to lessen data input. The tips and explanations are helpful as well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Greg X
from Plymouth, MN
Verified Purchase:Yes
Their is always a glitch or hang up that makes the completion of the tax form more difficult than it should be.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Bad connection to internet and financial insititut
on May 17, 2024
Posted by: PHHS
from DC
Verified Purchase:Yes
I have used it for years, but this year I was unable to make it connect to my financial institutions because I could not get it to recognize that I had an Internet connection. So, I had to put all the detailed information into the software by hand, and I was pretty frustrated by that. I tried very hard to make it connect to the internet, reinstalling it all, and it was just impossible, I am seriously considering returning to Intuit.
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jd7737
from Washington, DC
Verified Purchase:Yes
If you can allow repeat users a discount on you software. Most vendors allow you the buy the core software and charge just for the upgrade. You company charging the core price every year is hard on fixed income tax payers. I have used you application for the passed 20 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Swordsearcher
from St. Louis, MO
Verified Purchase:Yes
i bought this product in December 2023 and I'm glad I did. I was basically user-friendly however it was a little difficult understanding some of the terminology.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Lyle 73
from Omaha, Ne
Verified Purchase:Yes
I purchased it to do my taxes..Have Block for many years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blargblarg
from Oregon
Verified Purchase:Yes
I bought the kit that said "Federal + State" on the box. I still had to pay to file my state taxes. False advertisement, bait and switch. Looking forward to the IRS implementing their own free online tax filing system.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mich 52
from Boston, MA
Verified Purchase:Yes
I have been using this program for years. Very simple to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock