I've used this program for several years. However, this is the first year my state return was "audited" and in my favor. Apparently there was something that I left out, which the program should have caught.
Pros: Easy to prepare, Easy to import documents, Fast
I've been using H&R Block Deluxe for 4 years now. Switched from another well-known tax preparation program. The H&R Block tax prep is easier to use, more intuitive and before you finish there's an automatic part that lets you check for mistakes. It's easy to upload my previous data without me having to fill in the name, ss#, address, etc for each year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Not sure his time. Would not let me exile my return. Could not find out problem. Mailed in. More costs for me. Second return. Owed. Paid. Turned out they sent him a refund???
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using you program for many years and have liked it some times the menus are a little confusing with the wording but I figure it out eventually