GREAT PRODUCT, EASY TO USE-JUST ANSWER THE QUESTON
on May 17, 2024
Posted by: farv800
from Michigan
Verified Purchase:Yes
I have used the software for several years now and have found it to be excellent and easy to use. I would like to see a feature added that would allow the user to manage the font size of the screen to make it easier to see. I find it difficult at times to read the small print.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
The program is OK and does what I need it to do but when you need help it is all automated and you can't talk or message with a real person. Hire some real people!
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this software for many years without any issues, even when filing in the last 1-2 days. This year the issues with electronic filing on April 14-15 was very discouraging. Not sure if I will use this again next year.
I've been using H&R Block tax software for over 20 years. I've leveraged the application for the simplest of taxes for my children to complex self-employment and investment tax situations. I believe H&R Block has kept my tax burden at an absolute minimum and has kept our taxes inline with Federal/State tax laws for many year - and done it all with a simple to navigate piece of software!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!