Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Jameaux12
from Gilbert, AZ
Verified Purchase:Yes
I have complained about this in the past, but seems nothing ever happens. The Arizona state package does NOT include form 352. As a result, I have to print form 352 and paper file my AZ return. This sucks and should be easily fixed, but as I said, have complained before and nothing is done.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CWilson1111
from North Carolina
Verified Purchase:Yes
Probably will not purchase it again. Can get the same results Online for free.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Opticalman1
from Sioux Falls, SD
Verified Purchase:Yes
Every year at tax time I order the new year update. I have not considered a different tax software. This program is easy to use and understand and gives great results. This is a product that you can count on.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LBerg
Verified Purchase:Yes
Even with investments, the software made my taxes fairly easy. There is one annoyance, however. If in the past, you've ever checked the box for "Wages paid to a household employee", even if you just wanted to see what it was about, you will never, ever be able to uncheck that box again in future years (or at least I couldn't). You're forced to go through the topic every year (assuming you load your prior year's return) thereafter no matter what. Not sure what the reasoning for that is or if it's just a bug, but for me it's becoming a major annoyance. Just allow the box to be unchecked (without any data entered) and skip the topic!
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Bob67
Verified Purchase:Yes
Not enough clear help for questions. Difficult to enter some data. Couldn't use electronic submit, which was part of the cost, because servers were down.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ROPD
from Minnesota
Verified Purchase:Yes
I have used H&R Block tax software for twelve consecutive years. Always satisfied with the product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ol Paw
from Asheville NC
Verified Purchase:Yes
Three years ago I switched from TTax to HRB. I couldn't be happier. And, I save bunches of money on software costs.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EditorTR
from California
Verified Purchase:Yes
Once you've used it for one year, the next year is easier since you don't have as much to enter. On the other hand, I'm curious as to how some of the tax decisions are made that are not apparently obvious. The bottom line is that the routine satisfied the issue and was better for me than the alternative. So I'm happy but puzzled
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock