Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Samosan
from KY
Verified Purchase:Yes
The software has always been reliable and relatively easy to use. I have been using it for over a decade.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SeniorPreparer
from Arlington, Texas
Verified Purchase:Yes
Have used this software for several years. I do not have a complicated return but the instructions include many questions to remind the user the many things to consider whn completing the tax forms. Identifies any potential errors or missing information.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brooklyn, New York
Verified Purchase:Yes
1. The way for taxpayers to load data from previous tax return to make a return for current year is not expressly guided.
1. I paid my tax owed by direct debit from my bank account. Routing and Account numbers were filled up. After e-filing, I found these 2 numbers were not shown on my return. And a voucher was printed for me to pay tax. Worried about direct debit was unabled, I sent a check and the voucher to IRS. 10 days later, the check was cashed by IRS. But one day later, I found a direct debit was made to my bank account. To avoid double payments, I stopped the direct debit. Late IRS demand tax payment from me. I replied IRS that tax has been paid by check. I don’t know if IRS still demands tax payment from me later on. It’s the program error that costed me time and effort.
1. I paid my tax owed by direct debit from my bank account. Routing and Account numbers were filled up. After e-filing, I found these 2 numbers were not shown on my return. And a voucher was printed for me to pay tax. Worried about direct debit was unabled, I sent a check and the voucher to IRS. 10 days later, the check was cashed by IRS. But one day later, I found a direct debit was made to my bank account. To avoid double payments, I stopped the direct debit. Late IRS demand tax payment from me. I replied IRS that tax has been paid by check. I don’t know if IRS still demands tax payment from me later on. It’s the program error that costed me time and effort.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CAEY
from Richmond, VA
Verified Purchase:Yes
I've been using H&R Block tax software for many years and have never felt the need to try any others. It's easy, very straightforward, and I know I can trust then. The only thing that could be improved is the error checking, specifically the alerts. Once they are viewed maybe they should not keep coming up when you recheck. Not a big deal but slightly annoying.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mike526
from Bloomfield, IN
Verified Purchase:Yes
Need a place to enter product costs of items for resale in same page as business sales
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Murphy Man
from KY
Verified Purchase:Yes
H7R Block software is so easy to use even a caveman could use it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: TMELL
from Iowa
Verified Purchase:Yes
I had to mail in my return because the software did not include form 8911, with is primarily commercial but is required for consumer credit related to installation of electric vehicle charging equipment.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Andrew57
from Kings Mountain, North Carolina
Verified Purchase:Yes
I have used in the pass and I find it easy and affordable
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock