Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: abcab
Verified Purchase:Yes
I always buy HRB in November to do end of year tax planning. Of course the forms are not finalized so I always expect some glitches around tax law changes, but the 2023 version couldn't handle inherited IRAs, something it's done correctly in past years. This issue wasn't fixed until March - not good if you like to prepare your taxes in February! A few other annoyances that escape my mind at the moment have made me decide to look at alternatives for next year. Too bad a good product has declined in quality so much.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ruth578
from East Brunswick, NJ
Verified Purchase:Yes
New Jersey tax form kept giving me errors and the form I’ve never had a problem before but My NJ tax form was completed incorrectly. It was supposed to include my Social Security income but did not. I ended up getting a blank form and I completed and filed it manually. I’m trying TurboTax next year.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Carole193
from Tulsa, OK
Verified Purchase:Yes
So disappointed in this product. Very seriously doubt I will use next year. For two years in a row I've been unable to complete my tax return, yes it is a bit complex but nothing this software hasn't been able to handle in past years. This year return was completely finished, EXCEPT software was not "able" to be electronically sent, same thing for last year. Used FREE tax software on IRS website, and State was much cheaper to send, and no sales tax added!
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DaveMon
from IL
Verified Purchase:Yes
I've used H & R Block software for four years and have appreciated it's ease of use and attention to details. It self-audits the forms to make sure everything is accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tom2222
Verified Purchase:Yes
I have used H&R Block software for several years. I find it self explanatory and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jake_from_Oswego
from Oswego, NY
Verified Purchase:Yes
The user interface looks a bit dated but it does the job efficiently, accurately (I assume), and it's less expensive than the competition.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RichVB
from Vero Beach
Verified Purchase:Yes
I use this to do four different returns, good value.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 17, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CO
Verified Purchase:Yes
As the title suggests, we were very pleased with the ease, accuracy, interconnections and speed of the Federal forms. However, several of the necessary forms or inputs for the Colorado income tax had to be either filled via PDF (and were NOT included in the state version) or copied from a work sheet. This resulted in having to send the CO taxes through snail mail.
Pros: Easy to prepare, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock