Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: EdCar
from Texas
Verified Purchase:Yes
I've used your product for about 12 years and never been disappointed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: 1Jake1970w
from Macedon, NY
Verified Purchase:Yes
Have been using H&R software for 20 plus years. Never a problem until this year. The problem had to do with e-filing with the University of Buffalo and the Federal ID code. Spent over 50 minutes with 2 people trying to solve the problem and was finally told that I could not e-file and had to do it by paper mail. Would like to know when this issue has been fixed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Camp Myrtle
from Central Pennsylvania
Verified Purchase:Yes
I’ve used H&R Block software for over 10 years. Easy to use. Every year it gets easier as the software imports previous year’s data and remembers my basic tax situation. Buy early to save money.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Murf in Alaska
from Lexington Kentucky
Verified Purchase:Yes
I have been using H&R Block software for many years> I love the ease of use and the additional information for financial planning included.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: GoFurself
from Indianapolis
Verified Purchase:Yes
The HR block tax filing program has a glitch where if you accidentally click "file amended tax return" at the end of filing your taxes, you can't switch it back to regular tax filing. I didn't understand that it was irreversible when I clicked that option and followed the steps. I then had to start all over again so that I could file my taxes.
After all of that trouble, I them got a letter on the mail from both the state and federal IRS saying that the payment didn't go through. I'm not sure what I typed in wrong, but would've been nice to know that the payment was invalid at the time of submitting tax payment.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TEA Party Guy
from Cape Coral FLt.e.
Verified Purchase:Yes
H & R Block helps to comply with overburdening and unnecessarily complicated tax laws.
Value
4
Written by a customer while visiting HRBlock
Posted by: Bob_1971
from Harrisburg, PA
Verified Purchase:Yes
Had issues with IRS after submitting. Software not that great. It didn't ask the right questions, and why is it updated every week up through April? I typically submit in Feb.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Upstater
from Simpsonville SC
Verified Purchase:Yes
I hate to spend the time to fill out all the forms and do the calculations. With this software it takes much less time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock