Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: NewzRoom101
from Birmingham, Michigan
Verified Purchase:Yes
I have been using H&R Block Deluxe for many years because it's easy to prepare my return. On April 15 I was unable to file my federal and state tax returns due to some unexplainable glitch.
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wparde
from York, pa
Verified Purchase:Yes
I have always enjoyed your software and it worked well for me, but this past year really messed me up. I am a realtor and have a lot of schedules and documents and when I couldn't get it to file on the 14th it took a lot of work pain, stress and strife since I had a busy day on the 15th and I had to work around all that to get these filed and perform before the post office closed.
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: G FOX
from Milwaukee, WI
Verified Purchase:Yes
i have used the Deluxe program for years and it is easy to use. The program guides you through each step. I am confident I am getting the full refund I deserve.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Wood68661
from Nebraska
Verified Purchase:Yes
Reduces my time and I have trusted H&R Block for years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Delayed
from Ma
Verified Purchase:Yes
Bought early as usual. Got everything ready and used auto import and was ready to go in late February/ early
March. Block didn’t finalize the forms until April. Prevented electronic filing
March. Block didn’t finalize the forms until April. Prevented electronic filing
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: IMCS
from Ohio
Verified Purchase:Yes
I've used H&R Block software for at least 10 years. No issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Lancelot 37
from Charleston, sc
Verified Purchase:Yes
I have been using for years but apparently there was an issue with the IRS not recognizing my birthdate. I could not figure out why my return was being rejected but they chrged me every time I tried to resubmit my return.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jim Ben
from Arkansas
Verified Purchase:Yes
Have used for years. First time with major problems. Still do not have State filing complete.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock