Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,387 Reviews)
Rating breakdown 119,387 reviews
5 Stars
80,581
4 Stars
21,454
3 Stars
7,248
2 Stars
3,950
1 Star
6,154
85%of customers recommend this product.
(
35,097 out of
41,405)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Ed cole
from Northport Alabama
Verified Purchase:Yes
Good except they charged me twice for state charges. Second year in a row.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Harvey the Giant Rabbit
Verified Purchase:Yes
I have used this product and its predecessor for more than 20 years. I am very please with the year-to-year compatibility and the import functions but the help features tend to be pretty useless -- often referring to IRS documents that are readily available or such terse explanations that they are unhelpful. Trying to get a human is close to impossible.
Pros: Easy to prepare, Easy to import documents
Value
5
Written by a customer while visiting HRBlock
Posted by: ddc2024
from Seattle, WA
Verified Purchase:Yes
I have used HR Block for many years. Overall, I like the program and find it to be easy to use and accurate. This year, however, I have a MAC. In the past, I had a Dell. The download process on the MAC was confusing and frustrating. Locating the files after the download was near impossible because the directions did not match the reality of where the files are. HR Block needs to work on making it easier to use the download on a MAC.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: bokie2
from ID
Verified Purchase:Yes
Have used H&R Block for years. Could not do without!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: WhateverBozo
from New Your, NY
Verified Purchase:Yes
Short explinations on how to fill out... they want you to call in and pay for extra help.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Rond50
from Gardnerville, Nv
Verified Purchase:Yes
This was our 12th year of using the program. Every year it has gotten better and better.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Hfred
from Iowa
Verified Purchase:Yes
Had trouble for multiple days trying to submit the returns. Could not get the state program to print properly on e didn't printed. Never did get them to print. Have never had this much trouble with this program .
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: NYDave
from NY
Verified Purchase:Yes
The program walks you through the process of preparing your taxes so anyone can do it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock