I have used this product for several years. I am quite happy with the outcome. I reduced it a star due to adjusting prior entries, after reviewing days later. I find it difficult to find-navigate back to a particular item, even when using the search.
I've been using it for years now. This year's was a tad confusing and had some issues importing previous data. Also kept telling me after submission that I didn't submit, even after I repeatedly fixed any questions and more importantly after I received my refunds. Not easy to save & retrieve this year either.
To me it wasn't user friendly in some places and it required me to seek help with the meaning/situations it was talking about but I was able to get through it without any major issues.
I have been using this product for a very long time. As the family has grown, each member has utilized the product to file their returns as well. It has met all of our needs each and every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast