Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,387 Reviews)
Rating breakdown 119,387 reviews
5 Stars
80,581
4 Stars
21,454
3 Stars
7,248
2 Stars
3,950
1 Star
6,154
85%of customers recommend this product.
(
35,097 out of
41,405)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Gail_S
from Papillion, Nebraska
Verified Purchase:Yes
Have used H&R Block Tax Software for many years and will continue to use it as it is a good product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ddj not happy
from Grandville, Michigan
Verified Purchase:Yes
I bought software with up to 5 free federal tax filings and one free state filing. Neither worked. It would not send my taxes to state or federal for free. I had to pay for these to be sent online to be on time.Not happy!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Leonilde
from Phoenix
Verified Purchase:Yes
User friendly. Easy to go to the different screens and forms.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Thomas44
from Allentown, Pa
Verified Purchase:Yes
I bought this program on line with the promise of a $10 discount. That never happened. I used it anyway and am please with the result.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Janet D
from Michigan
Verified Purchase:Yes
This is easy to use tax prep software and very reasonably priced. I have been using it for years and am highly satisfied with it!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Nick del
from Ca
Verified Purchase:Yes
Whe you call the number the support person was too cocky
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Dennisf70
from Hagerstown, MD
Verified Purchase:Yes
I have used HR Block product for over 10 years. Always had no problems. Now that I am required to take RMDs from several retirement accounts, I got bogged down a little with the finance language. I also was not able the find where some of the items filled in automatically came from. Software needs a glossary/dictionary to explain some of the financial terms. I
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Incorrectly reported our Taxes, and we owe again
on May 16, 2024
Posted by: DrDan100
from Arizona
Verified Purchase:Yes
We submitted our taxes and got the good to go report so we submitted them. Three weeks later the IRS sent us a letter stating we owe an additional $800+ from what was reported.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock