I have relied on Block to make tax filing easier and relatively pain free. This despite the entire tax preparation industry lobbying to sustain their profits by intentionally keeping difficult processes in place, unlike most modern democracies.
This year the problems with getting Block to successfully submit to the IRS were BEYOND THE PALE. Yes, Block eventually made things right - but this software is supposed to do one thing, a stressful thing, and it is upposed to make that process easier. it failed at that task spectacularly. You don't get points for eventually making it better when the stress was embodied and the panic you caused was immediate.
Would I recommend this to a friend? I wouldn't even recommend it to an enemy.
I have used TaxCut for several years and it always makes tax preparation pretty easy. I copies my last year basic information and and I mostly fill in this year's data in the framework already created.
Have used this product for many years. Usually have no problems with it.except for downloading on more than one computer. If 5 free returns can be filed, it should not be difficult to download to several computers.