I have used this software for years and appreciate having my data carried over from the previous year. It is very easy to navigate and stays fairly consistent in its design from year to year so that I don’t have to relearn the software each time.
I had everything entered and saved went in to enter one thing it was gone my sons last year 2022 return was in place of our 2023 return had to start over I had heart surgery and really didn’t need to do it twice been using this software for over 10 years no issues until this year
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
With all the income sources, taxes, etc. the software did the job, and filing is a breeze. Love the checks at the end to be sure everything is accurate