Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Sillyrequiredfield
from NC
Verified Purchase:Yes
Made this year’s tax prep easier and hopefully more accurate than I would have done on my own. Was effortless to stop and start with never losing any work, as I could not complete the return in one session - caregiving needs require first priority. A well - designed piece of software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Not needed still
from Michigan
Verified Purchase:Yes
When doing a paper return the program insisted I must include several attachments that I knew did not need to be included. I updated the program and kept checking it. It took weeks before they corrected that error. Stupid!
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Micky54
from Tempe, Az
Verified Purchase:Yes
I have used H&R Block for years. It is accurate, simple to use and full of tax info.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Chris984
Verified Purchase:Yes
Didn’t work for e-filing and had to print my return
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rob 1
from Salem Massachusetts
Verified Purchase:Yes
Your help system is horrible. Tried (I don't know how many times) to get some questions answered. Never did happen. Kept getting put at the bottom of list. Closest i ever got was #5. Will try turbo next year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chief 10
from Catskill N Y
Verified Purchase:Yes
I am happy with the tax program. I have w
Been using it for over 20 years.
Been using it for over 20 years.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: marks24
Verified Purchase:Yes
I like the software, but found places in the software where I needed questions answered but the answers were not as detailed as they should have been( I thought). Overall it was a good experience. I think the price is to high though.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: GreatGran
from Lynchburg, VA
Verified Purchase:Yes
I’ve been using H&RBlock for many years and will continue to do so
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock