Made this year’s tax prep easier and hopefully more accurate than I would have done on my own. Was effortless to stop and start with never losing any work, as I could not complete the return in one session - caregiving needs require first priority. A well - designed piece of software.
When doing a paper return the program insisted I must include several attachments that I knew did not need to be included. I updated the program and kept checking it. It took weeks before they corrected that error. Stupid!
Didn’t work for e-filing and had to print my return
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Your help system is horrible. Tried (I don't know how many times) to get some questions answered. Never did happen. Kept getting put at the bottom of list. Closest i ever got was #5. Will try turbo next year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I like the software, but found places in the software where I needed questions answered but the answers were not as detailed as they should have been( I thought). Overall it was a good experience. I think the price is to high though.