Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,847 Reviews)
Rating breakdown 119,847 reviews
5 Stars
80,889
4 Stars
21,548
3 Stars
7,280
2 Stars
3,966
1 Star
6,164
85%of customers recommend this product.
(
35,380 out of
41,715)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
3
The H&R Block software is a good program, but...
on May 16, 2024
Posted by: Joefer89
from Minneapolis, MN
Verified Purchase:Yes
I bought this program under the automatic renewal program last fall. The program would not install on this Window 11 program, but I was able to install the program on an older Window 10 computer and used it there. This is the only program that I could not install on this program.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: SuzyQ223
from Melbourne, FL
Verified Purchase:Yes
I've been using H&R Block Software for years and it has always made the process of doing my taxes easier. The software is good to cover all possible adjustments, deductions and credits. Love being able to e-file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tex70
from Gig Harbor, WA
Verified Purchase:Yes
I would have given it 5 stars but it took me a couple hours to figure out how to load the software on my computer. It will not load if Microsoft 11 is in S mode. This should be in giant CAPs in the instructions. Next year 5 stars.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Had major issue loading return to irs, took 12 try
on May 16, 2024
Posted by: Psa6899
from OH
Verified Purchase:Yes
Took 12 tried to upload to irs/st, was initially charged fir each try, then cancelled, receive promise of discount next year, never received info for that.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Howdyboy
Verified Purchase:Yes
Preview your H&R Block software for 14 years think it’s great
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: torquenator
from NY
Verified Purchase:Yes
Works but is frustrating handling odd things, would be nice to find a form that you need and have it be able to be edited and it find an appropriate place in the worksheet/interview to work that in, instead of showing me a form that I cant modify.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: 666ducks
Verified Purchase:Yes
Not too expensive. When I had questions, the short explanations were usually useless, especially on questions related to investments or state taxes. I'd recommend it to a friend only because it's cheaper than the TurboTax version. Document import takes longer than typing info manually, and it doesn't work at all for some of my financial institutions. I don't know if it maximizes my refund. I hate that I have to pay an extra fee to file my state return.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: MokihanaSt
from Honolulu, Hawaii
Verified Purchase:Yes
My brokerage file got downloaded twice and HR Block couldn't tell
When I tried correcting my state return I discovered the software doesn't allow amended returns
When I tried correcting my state return I discovered the software doesn't allow amended returns
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock