Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,847 Reviews)
Rating breakdown 119,847 reviews
5 Stars
80,889
4 Stars
21,548
3 Stars
7,280
2 Stars
3,966
1 Star
6,164
85%of customers recommend this product.
(
35,380 out of
41,715)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Bn1002
from Michigan
Verified Purchase:Yes
I tried to file an amended return however there was a computational error. No one ever contacted me about the problem
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Bid O
from Saint Augustine, Fl
Verified Purchase:Yes
I have been using HR Block programs (starting with Tax Cut) since 1990
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Former HandR Block User
from Maryland
Verified Purchase:Yes
I attempted to file my return on the 14th because your system was down. I had to take off work the next day to print/prepare a paper return in case electronic filing didn't work. The system came up the next day and my return was filed on time, but not after significant inconvenience, lost work time, and stress. Tax software is supposed to make live easier, not more stressful.
I'll use Turbo Tax from now on.
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rc1219
from Omaha, Nebraska
Verified Purchase:Yes
My dad purchased the software and it took a while but still it was worth it
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Sd11
from Derby ks
Verified Purchase:Yes
After being ripped off by Turbotax, I tried this. Second year and very easy to use. Like it even better
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JC1944
from Woodstock, GA
Verified Purchase:Yes
I've been using this program when it was called Tax Cut and I love it. It's easy to use and very intuitive.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: disappointedBlockHead
from San Jose, CA
Verified Purchase:Yes
H&R Block Didn't Work on the Day We Needed it Most
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: lesterman
from St. Louis, Missouri
Verified Purchase:Yes
For most people, using a tax preparation service is a waste of money. With this software walking you through the preparation of a tax return, almost anyone one with minimal skills can be successful. Automated linkages with banks and brokerages reduce the tedious process of entering interest, dividend, and capital gains. The software dramatically reduces the time to prepare a return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock