The infrastructure collapsed, unable to submit electronically, and the company was completely radio silent. What little information they did provide was simply wrong. In addition, every attempt to submit charged a fee for the state submission, resulting in dozens of charges
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
I have used H & R each year for at least 15 years and I love the ease of completing my taxes in an hour or less. Questions can easily be answered by the app itself.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Ridiculous that I have to BUY software to do my taxes.
I would recommend this to a friend!
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience