Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,847 Reviews)
Rating breakdown 119,847 reviews
5 Stars
80,889
4 Stars
21,548
3 Stars
7,280
2 Stars
3,966
1 Star
6,164
85%of customers recommend this product.
(
35,380 out of
41,715)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Amy Kate
from MO
Verified Purchase:Yes
I bought this program after using the programs for 5 previous years and I was not disappointed.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DWD2
from Destin, FL
Verified Purchase:Yes
I have been using H&R Block tax software for preparing and filing my returns for many years. I expect to use them for many years to come.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Your product not working on tax day or days before
on May 16, 2024
Posted by: JB1776
from Free America
Verified Purchase:Yes
Have only used HRB for every return in my entire life, over 22 years. This year was the last. If your product does not work when it needs to, then what is the point?
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rabbitt69
from Wayne, PA
Verified Purchase:Yes
Easy to use and seemed to do the job. Can not give 5 star for accuracy since I am not a tax expert.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Homestead603
from Idaho
Verified Purchase:Yes
Seems that the updates don't work as well as expected, I am almost certain that I could of gotten a bigger refund. But The Fed's want all your money, and the state, wants the rest of it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
3
Written by a customer while visiting HRBlock
Posted by: Charlie1953
from Rio Linda, CA
Verified Purchase:Yes
I have been using this product for many years. I find the the questions are asked in such a way that I can easily prepare my taxes. Others in my family use it as well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: 2thc
Verified Purchase:Yes
Have been used H&R Block Taxes software since 1998
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Robertmcvay
from Huntsville, Al
Verified Purchase:Yes
On top of the issues you guys were having this year, I purchased the Federal and State package; however, when I went to file my State taxes, I was required to purchase the State tax software again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock