Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,847 Reviews)
Rating breakdown 119,847 reviews
5 Stars
80,889
4 Stars
21,548
3 Stars
7,280
2 Stars
3,966
1 Star
6,164
85%of customers recommend this product.
(
35,380 out of
41,715)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Leoy
from Gainesville, GA
Verified Purchase:Yes
Using this program for several years and have never been dissatisfied.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Shamikp
from WI
Verified Purchase:Yes
Using the product was easy with clear instructions and there were no issues filing it electronically.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Kate3
from Everett, WA
Verified Purchase:Yes
This product did not figure out my penalty amount and I'm not sure it got the amount I owe right. I will have to try again to check for accuracy.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: bob222
from New York NY
Verified Purchase:Yes
Worst experience ever. So many problems I don't know where to begin
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Trish52
from Marietta,Ga
Verified Purchase:Yes
Have used for several years and love the import feature for past filings and current documents
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cecil Lane
from Virginia Beach, Virginia
Verified Purchase:Yes
After concluding State info I owed state so did as tax software stated (submitting check). The problem being that on the same day I mailed check, The state took my owed amount out of my checking account. So,I have now paid double the amount owed since the state also cashed the check.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: MehtaH
from Rochester Hills, Michigan
Verified Purchase:Yes
I habe been using the deluxe version for years and have been completely satisfied. It is user friendly with many convenience features.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Dakota
Verified Purchase:Yes
Been using it for 5 years. Always easy. Very helpful assistance if needed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock