I usually have no issues with the software. This year it would not allow me to submit my federal taxes for electronically. Contacted support for help. They weren’t helpful. Forced me to file by paper prolonging the process for me.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I owed taxes. Filled in my bank details. Block message said the amount would go from my bank account to IRS on April 15. Somehow that did not happen and IRS sent me a misapplied payment form and charged me an extra $100 late / interest fees.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.