The software does not allow credit card payments as promoted. Had to use IRS website.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Purchased for the third year in a row. Mostly satisfied with the product. The problem is fixing errors in the itemized deductions review. It's difficult to understand and fix the errors
The program was good in general. However, the calculation for penalty amount of late deduction was not correct, as IRS returned about half of the amount.
Why would you be able to download on a Chrome Notebook but not be able to install or get a refund? Since I was unable to use the software my ratings will have to be 1 star.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Form 2210 not available until six weeks after it appeared on the IRS website. Treatment of qualified charitable contributions from inherited IRA's was non-existent for the first two months of tax season and just plain sloppy when it finally showed up. Disappointing.
I have H&R Block Deluxe for 20+ year. It prompts you for answers to tax events and allows you to manually input or download your forms from many financial institutions. If you’re not sure about a topic, it provides additional information and guidance. Prior to filing it checks for potential errors.