Come the tax season I felt lost without timely access to accounting services, he was always tied up with other clients. Now with H&R Block software I am totally in control of the process which allows me to easily prepare information and for early submission.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
There was a glitch in the software and it would not let me continue. I had to call support, they were aware of the problem and didn't know when it would pe repaired. Support tried a few different things before it finally worked.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve been using H&R software for tax preparation for many years. I find it user friendly and accurate. More, it is clear changes are made regularly in order to make it as clear and helpful as possible.
Tried it for 2023 tax year. Much more difficult to use compared to TurboTax and so slow to process. Won’t buy it again.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience