Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,213 Reviews)
Rating breakdown 120,213 reviews
5 Stars
81,122
4 Stars
21,628
3 Stars
7,312
2 Stars
3,975
1 Star
6,176
85%of customers recommend this product.
(
35,607 out of
41,963)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: GIJa
from Buffalo, NY
Verified Purchase:Yes
Having used this software for many years with no problems, I was dismayed after experiencing a number of issues regarding updates loading properly this year. I lost access to FAQs and advisor functions on software and was unable to access assistance on phone or online. Very disappointed and frustrated with the product.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RomeRuss
from Rome,NY
Verified Purchase:Yes
This is the fourth time I’ve used this product and it’s as great as ever
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Ben78
from Texas
Verified Purchase:Yes
I have used H&R Block tax software for many years. Our taxes aren't complicated but this software gives me confidence I'm not missing anything from year to year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Remalcal
from Hartford
Verified Purchase:Yes
Computer was online with working Internet and none of the help links would work in the tool, it told me I was offline. Very infuriating and they should not need Internet to begin with. Likely trying a competitor for the first time ever next season
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Satisfied customer 9999
from Ohio
Verified Purchase:Yes
The IRS accepted the returns every year and never contacted me about an error.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: John 1322
from Orlando, Florida
Verified Purchase:Yes
I have been using this software for the past 6 years and have found it to be straight forward and accurate
Pros: Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: TOP Jon
from Buffalo, New York
Verified Purchase:Yes
Thank you for such a great tax-peparation product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Ron115
from New Jersey
Verified Purchase:Yes
I have used this software since 2012 without a problem. Very easy to navigate the program and file my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock