Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,379 Reviews)
Rating breakdown 120,379 reviews
5 Stars
81,230
4 Stars
21,666
3 Stars
7,324
2 Stars
3,982
1 Star
6,177
85%of customers recommend this product.
(
35,720 out of
42,082)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: TT4Cesar
from San Jose , CA
Verified Purchase:Yes
I had to ask for a refund as I could not complete my taxes and submit the EV credit. I was able to do so with a competitors’s software the same day.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gary7531
from West Orange, NJ
Verified Purchase:Yes
Easy to input most data. Some pension earnings may not show on the proper entry line on the return form.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Absolutely awful
on May 15, 2024
Posted by: mhp3
from Baton Rouge, LA
This is the worst experience I have ever had with a tax product. First the federal filing crashed. Now the state will not process because the federal could not be filed.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: mamamiacia
from CALIFORNIA
Verified Purchase:Yes
I have been using H&R Block software for about 5 years now. It is so easy to use. It pulls basic information from your previous filing. Then you just answer the questions for a quick easy procedure. It took me around 30 mins to complete.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: slos
from California
Verified Purchase:Yes
I have been using H&R Block for about 30m years. I originally used Turbo Tax when I was living oversees and couldn't get tax forms fast enough to file. That was pre internet. After a few years I switched to H&R for cost reasons. I tried to go back to Turbo tax once, but the H&R block files did not transfer, so have stuck with H&R ever since.
Pros: Easy to prepare
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: sarah1461
from Fort Wayne
Verified Purchase:Yes
You missed my qualification for the Earned Income Credit. Thank goodness the IRS had my back.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Eduj
from New York, NY
Verified Purchase:Yes
I have been using the software for years now and it never disappoints!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 16, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Happy user in iowa
from Iowa
Verified Purchase:Yes
Been using hr block tax program for over 7 years. Never a hitch or problem using the program. Started using it when current other. Tax program caused state tax filing problem with wrong tax calculations. Wouldn't cover penalty plus interest due state on incorrect tax tables in their program.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock