Disappointed this year. First, failed to implement program change to allow me to easily file with the new July 15 tax deadline. Then, I find they charged my CC account TWICE for the state filing fee.
Written by a customer while visiting HRBlock
Customer Rating
5
excellent
on April 14, 2020
Posted by: 123guy
I ihave been using H&R block software for several years and it always works well.
To take a common deduction regarding sales tax on a car purchase, I had to go directly to Schedule A and fill it out. I could not get any knowledgeable help from H&R on how to take the deductions from within the shell program.
Blind sided by having to pay for state filing. Pathetic that it isn't spelled out better.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
2
H & R Block Software Support Sucks!!
on April 19, 2020
Posted by: Honked off in Central IL
from Central IL
I had one critical error mssg. I tried the interactive help function.. it couldn't fix it.. "we'll try harder next year" was the response.. let me put that on my return that I manually file... software support caller waiting was over 65 minutes. Smh... btw.. stop mailing the multiple disks to my house every year!!
The program us easy and awesome to use, but having to enter last years Agi is a pain in the butt especially with the covid-19 the irs is not taking calls. Other than that the program is great