Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,657 Reviews)
Rating breakdown 120,657 reviews
5 Stars
81,411
4 Stars
21,725
3 Stars
7,342
2 Stars
3,993
1 Star
6,186
85%of customers recommend this product.
(
35,882 out of
42,261)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Chas02
from CT
Verified Purchase:Yes
original submission to HRB was accepted by program - IRS disagree and sent back a refund - sorry not up to more detail
C
C
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Retirex3
from Green Bay WI
Verified Purchase:Yes
The interview method of data gathering ensures the user gets all appropriate subtractions and deductions, but also reports all income. The gig worker, or 1099-NEC recipient who has a simple business will have enough in this package to complete the return. Being able to download state software without a separate purchase is a convenience, even though it is not free to file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mike 105
Verified Purchase:Yes
Have been using this software for a number of years now. Purchased it based on a recommendation from another financial professional. Great product from a reputable company.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Roborant99
from Ohio
Verified Purchase:Yes
I’ve used HRB for 5 or 6 years now. It loads easily with being up and running with no hiccups. The layout is ok, not great but ok. There is some in product advertising from Block but no more than what competitors do. The part I don’t like are the explanations links. To get information about a single item requires you to click a link. These linked explanations left much to be desired. Mostly they just bared brushed the topic and rarely if ever provided an answer. Normally they left me with more questions than answers. Luckily I’ve been doing my own taxes for a lot of years and know where to go to get answers.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Kr51
Verified Purchase:Yes
Could not file electronically, had to file paper return
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Carol1942
from Long Island, New York
Verified Purchase:Yes
Found it easier than I thought. Took time. Next year, it will go faster.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Good Anne
Verified Purchase:Yes
I created an online profile as well as did
My
Tax. It was good
My
Tax. It was good
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Screwed citizen
Verified Purchase:Yes
It filled out the forms for me...convenience nothing more
Value
2
Written by a customer while visiting HRBlock