Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,657 Reviews)
Rating breakdown 120,657 reviews
5 Stars
81,411
4 Stars
21,725
3 Stars
7,342
2 Stars
3,993
1 Star
6,186
85%of customers recommend this product.
(
35,882 out of
42,261)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Heely
from Virginia
Verified Purchase:Yes
Wile federal e filing is free, the state filing will cost you. Beware.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Tmpretender
from Texas
Verified Purchase:Yes
All other times I have used the software there have been no issue for some reason when I used it to file 2023 the software was glitchy and had to do it several times because it gave me some incorrect forms to fill out and carried info over from 2 years previous despite putting and saving new info.. it was very annoying but after checking to ensure I was submitting the right thing it was fine.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bill49
from South Carolina
Verified Purchase:Yes
I have used this software for at least 15 years and it has worked well for me. I like filing electronically so it was a disappointment that this year I had to file on paper because the IRS would not accept the electronic file. Why I don’t know. The printed forms, however, worked fine and I got my refunds without too much delay.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Gamera
from North Carolina
Verified Purchase:Yes
I use this software every year. It makes tax time a lot easier. The interview process works well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: dtholland
from Lees Summit, MO
Verified Purchase:Yes
The software needs an improvement when printing the tax return. When printing the official return, I want the capability to uncheck the filing instructions and just print the return. I know this can be done by going to selected forms and printing from there but that is a pain to do.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sofie2023
from Michigan
Verified Purchase:Yes
We have used H&R Block for 5 years. This year my wife and I filed separately. She owed money, I didn’t. We tried repeatedly to e-file on April 15. We spend hours trying and repeated phone calls all were unsuccessful. My wife finally gave up and ran a hard copy and drove it to the post office. The following day after several attempts and phone calls my e-file went through.
Pros: Maximizes refund
Cons: Time consuming
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Westport, CT
Verified Purchase:Yes
I've been using H&R Block tax software for 16 years!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fairwaybob
from Wildwood
Verified Purchase:Yes
Not that impressed and not as user friendly as Turbo Tax
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock