Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,657 Reviews)
Rating breakdown 120,657 reviews
5 Stars
81,411
4 Stars
21,725
3 Stars
7,342
2 Stars
3,993
1 Star
6,186
85%of customers recommend this product.
(
35,882 out of
42,261)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Huey 60051
from Land of Lincoln
Verified Purchase:Yes
Hello,
Need to print out & mail my taxes because I had two w2 forms.
So much for e file, WAH WAH wah
Need to print out & mail my taxes because I had two w2 forms.
So much for e file, WAH WAH wah
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Taxwife
from Kennesaw, GA
Verified Purchase:Yes
Have used the H&R Block software for 2 years. Guidance is straightforward and simple to follow.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mrs Roberts
from Bandon, Oregom
Verified Purchase:Yes
I bought this at least a month before having to use it and I'm very glad I did. I decided to use TurboTax the year before (2023) and decided after that experience to not do that again --- ever.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Fran8902
from Boston
Verified Purchase:Yes
Easy but I found 2 system errors. One was fixed by promise date so I just had to wait to submit. However the worksheet for home energy product had flaw so had to answer a question incorrectly to get the credit to go through
Value
5
Written by a customer while visiting HRBlock
Posted by: LoMe
from Tucson, AZ
Verified Purchase:Yes
Have used H&R for over 20 years without issue. GREAT software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DrDonLCPC
from Tampa
Verified Purchase:Yes
I'm a long time user and appreciate the simplicity and year to year ease of importing last year's return. My return is not complicated so I'm believing all is correct. Love the interface and ease of filing. Less expensive than main competitors but that's a bonus.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FiledLate
from Minneapolis, MN
Verified Purchase:Yes
I have been using HR Block software since it was TaxCut, some 20 years. It has been progressively getting worse, it is so bad now that I will never use your software again. The straw that broke the camel's back was this past due date. I tried to submit it several days before the April deadline and could not. I was getting a rejection from the IRS and had to make changes and attempted many times over the weekend trying to get it to go through. I had thought that this was mine or the IRS rejecting the claim. It turns out that it was your software. Never again will I rely on your incompetence.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Lois2023
from Indiana
Verified Purchase:Yes
This year taxes were easy. And I know they are correct!
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock