Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,861 Reviews)
Rating breakdown 120,861 reviews
5 Stars
81,549
4 Stars
21,761
3 Stars
7,356
2 Stars
4,003
1 Star
6,192
85%of customers recommend this product.
(
35,995 out of
42,395)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Moops
from NY
Verified Purchase:Yes
Cinch to pick up previous year which saves many keystrokes and headaches. Easy to follow instructions makes it a no-brainer for the non-accounting mind.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: jofi38
from Silver Spring
Verified Purchase:Yes
As always, the software was very user friendly. The problem arose when I decided to e-file my return and pay my taxes owed by charging to a credit card. I could have just written a check or had the amount directly debited from my check book. Had I known in advance that I'd be dealing with a third party who was charging me 2.49%, I would not have chosen to pay by credit card. I tried to back out so that I could use one of my other payment options but could not manage to do that. I'm disappointed with the way it worked out.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Stevef1
from MD
Verified Purchase:Yes
couldn't file my fed return, it kept getting rejected by IRS after using Block E-file, contacted support, they said a Fed form wasn't available yet. Days went by. Finally, downloaded TURBOTAX, and filed my return electronically the same day, w/no issues....Block wasted my time A LOT
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Chilly D
from Aurora, CO.
Verified Purchase:Yes
I have used the H&R software for years and have always been happy with the ease of use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Nickit2027
from Temple
Verified Purchase:Yes
You should lower the cost of extra state software and state filings
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: steve15226
from Lancaster, SC
Verified Purchase:Yes
I've used this product for several years and have had no issues.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Alfie D
from Maryland
Verified Purchase:Yes
I've been using this product for over 19 yrs. It's so easy. Answers any & all tax questions!! Worth it!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: TimJa
from TN
Verified Purchase:Yes
For years I used TurboTax but I got so frustrated with the constant upgrading I changed to your product.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock