Cinch to pick up previous year which saves many keystrokes and headaches. Easy to follow instructions makes it a no-brainer for the non-accounting mind.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
As always, the software was very user friendly. The problem arose when I decided to e-file my return and pay my taxes owed by charging to a credit card. I could have just written a check or had the amount directly debited from my check book. Had I known in advance that I'd be dealing with a third party who was charging me 2.49%, I would not have chosen to pay by credit card. I tried to back out so that I could use one of my other payment options but could not manage to do that. I'm disappointed with the way it worked out.
couldn't file my fed return, it kept getting rejected by IRS after using Block E-file, contacted support, they said a Fed form wasn't available yet. Days went by. Finally, downloaded TURBOTAX, and filed my return electronically the same day, w/no issues....Block wasted my time A LOT
You should lower the cost of extra state software and state filings
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.