Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,861 Reviews)
Rating breakdown 120,861 reviews
5 Stars
81,549
4 Stars
21,761
3 Stars
7,356
2 Stars
4,003
1 Star
6,192
85%of customers recommend this product.
(
35,995 out of
42,395)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Bluesriffer
from NJ
Verified Purchase:Yes
I have used the deluxe version for my taxes for years and purchased it again this year. At last minute I discovered I had to file an additional form that was only on the business version. There's apparently no way to just get an upgrade to business version if you already have deluxe so I had to buy 2nd copy of deluxe to get the business software. Ridiculous. The product is excellent however.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Porter23
from Grenada, MS
Verified Purchase:Yes
I just answered the questions and have confidence that all is accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 15, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill Hawaii
from Kona
Verified Purchase:Yes
could not file in timely timeframe as software updates were very slow to show up and very awkward to find updates in the software.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: mhid4
Verified Purchase:Yes
I've been happy in general; I was able to talk to someone before; Now, I don't know how
Value
5
Written by a customer while visiting HRBlock
Posted by: bobli
from L.I , NY
Verified Purchase:Yes
Easy to use and meets my needs at a reasonable price. As good as Tuurbo Tax, but at a better price.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: foxylady22618
from Cranberry Twp PA 16066
Verified Purchase:Yes
Using for over 20 years, Do not like that you make minor changes in the program every year. Have to hunt out what I need and want. I know the IRS changes laws every year but that should'nt change the basic program for taxes.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Robert0007
from Virginia
Verified Purchase:Yes
Worked out well for me and my family (two college kids). Seemed thorough and complete.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Pji77
from Kansas
Verified Purchase:Yes
I tried to e-file twice when submitting and it gave an error. I have read on google that it was a known issue. I’m not pleased with something I paid for and wasn’t able to use it.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock