Generally very good product. Interview questions and data tables collect nearly all info needed for return. Sometimes a challenge to find or understand specific logic.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Been buying for over a decade. Gets the job done if you know a little about the complicated process. If you don't know much about taxable specifics or deductible contributions, it struggles to compare to a human advisor.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using the program for years and it's great. However, I am now 73 and the RMD calculation is missing from your program. It will be great if you can add it!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
After install it needed an update but after download it could not update. A new update was to be released soon so I waited. Started the software after the new release date and it tried to first download and install the previous update but failed. During this I tried install the state software and that appeared to install but wanted me to pay even though it was part of the package. Called support and she gave me a direct link to the state software. I uninstalled everything and tried again and eventually it became useable. The double billing for the state software eventually fell off my credit card statement. After I was able to use the federal software I found that last years data was not imported. But I did finally get through the issues and was able to file my returns.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!