Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,861 Reviews)
Rating breakdown 120,861 reviews
5 Stars
81,549
4 Stars
21,761
3 Stars
7,356
2 Stars
4,003
1 Star
6,192
85%of customers recommend this product.
(
35,995 out of
42,395)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: G3tbetter
from Indiana
Verified Purchase:Yes
I bought in December and filed in February. I was constantly delayed because their software was not up to date. I wasn’t able to file until almost April…. The constant need for an update and then the update not being adequate was beyond annoying. I would not recommend this to anyone who has bought an EV and looking to get the tax credit.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TurkeyTax
from Cedar Rapids, IA
Verified Purchase:Yes
Interview questions got some things wrong, just "gave up on others and told me I had to manually compute a simple calculation. W2 Import screwed up. Overall a terrible experience. I wish I could get in the IRS direct file program to avoid letting companies make money of this terrible software.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 2025nnnnnmmmm
from Iowa
Verified Purchase:Yes
irs said I overpaid. They gave me larger refund due to something in the program that was automatically calculated
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Garpat
from Joliet,IL
Verified Purchase:Yes
I have used H&R Block tax software for years. It is a better value than the cmpetition and easy to work with.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 15, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Good value if purchase on sale and for simple tax
on May 14, 2024
Posted by: Bing68
from Boston, MA
Verified Purchase:Yes
Good value if purchased on sale and for simple tax returns. You have to redo all imported 1098-B. Confusing for expired option transactions as it always says there was errors.
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Carrollmd2
from New Brighton, Mn
Verified Purchase:Yes
I was a Tax Cut customer for years, H&B Block has continued the great product tradition.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: JEDockery
from Redford Michigan
Verified Purchase:Yes
I appreciate the program it was easy to follow directions import taxes was great and saved a lot of time
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: IncomeLateInTheYear
from Pittsburgh, Pa
Verified Purchase:Yes
Mutual Fund capital gains are usually paid in December and my RMD's were taken late in the year. I was underwitheld but the H&R Block software gave me the choice of allowing the IRS to calculate the penalty. Software should have warned me that there is a form that would reduce the penalty if income was received late in the year because IRS assumes it was received throughout the year. Cost me $500!!!!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock