Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(122,589 Reviews)
Rating breakdown 122,589 reviews
5 Stars
82,630
4 Stars
22,134
3 Stars
7,509
2 Stars
4,070
1 Star
6,246
85%of customers recommend this product.
(
37,045 out of
43,560)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Chucklesz28
from Hanover pa
Verified Purchase:Yes
I like the concept of the program. Very user friendly. Explains if you don’t understand. Saves me money every year. A satisfied and loyal customer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: AndyOpp7
from Willingboro, NJ
Verified Purchase:Yes
I have been using H&R Block software annually for more than 20 years (started using it when it was known as "Tax Cut"). I like its features, it is so easy to use, and allows up to five (5) free transmissions to the IRS. I couldn't ask for anything more for its price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 13, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Amyvc
from Minneaplis, MN
Verified Purchase:Yes
The software shows my state return was filed and pending, but it was never submitted. Now the only resolution given to me is that I need to print and mail, which is now late. Zero accountability taken for your software problems.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bggerhard
from Sequim, WA
Verified Purchase:Yes
I have been using H&R Block Deluxe for several years, and I have yet to be disappointed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: aangle
from Charlotte
Verified Purchase:Yes
All well other than slowness and mishaps related to e-filing!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: bigdawgjer
from KS
Verified Purchase:Yes
filling out the Missouri and Kansas returns were easy. On the negative - I think the state efile fees should be free.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dhrururu
Verified Purchase:Yes
The software is fine, though not much easier than simply using the IRS. The fact that your software couldn’t manage to e-file on the two days before the deadline was stressful and frustrating. I’m glad you got your servers working again just in time, but your company failed to communicate anything beyond a misleading error message and gave me no confidence that the problem would be solved in time.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Worst electronic filing experience
on May 13, 2024
Posted by: zahid
from Seattle. WA
Tried submitting forms electronically. Rejected twice. Third time I have added IP pin from IRS but after adding IP pin, in the end it asked for 5 digit code again and didn't let me submit without the code. so I have chosen different code. still got rejected the 3rd time.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock