Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,008 Reviews)
Rating breakdown 123,008 reviews
5 Stars
82,870
4 Stars
22,233
3 Stars
7,564
2 Stars
4,083
1 Star
6,258
85%of customers recommend this product.
(
37,305 out of
43,853)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
1
IRS rejected my Return. I didn't know how to fix.
on May 11, 2024
Posted by: Teddy S
from Tampa FL
Verified Purchase:Yes
I still can't send my return and your software could not fix the problem so that I could not send.. my return to IRS. Still not sent
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Helen42
from New York, NY
Verified Purchase:Yes
I've been using H&R Block software for years. I used to do all my tax returns by hand, but I find that the software has made tax-time for myself and family members much less of a hassle. Importing data from the previous year is helpful.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ST Paul, MN
Verified Purchase:Yes
I have been using H&R Block for quite a few years, and I find it easy to use. I normally don't have any issues with it, but this year I got a letter frome my state's department of revenue saying my state taxes were not paid. This is a bit annoying since I entered my bank account info into software, and there was every indication from the software that the taxes were paid. I also didn't receive a notice that my fed return was approved. I had to go back in and check to see if it was approved, and it had been. In summary, I would say the payment portion of the software did not work very well this year.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MBWalls
from VA
Verified Purchase:Yes
My only request is that if you have to go back to last year tax for refile or edit. Please make last years form accessible.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dr1776
from IL
Verified Purchase:Yes
I’ve been using this program for several years. It works great and is easy to use. The cost is getting high though in my opinion. I may start to look for alternatives.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mr ChrisS
from Southern Maryland
Verified Purchase:Yes
Been using this software for more than 15 years and it never disappoints.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DPS1
from MA
Verified Purchase:Yes
I have been using your tax sw for years and have never had any issues until I tried to e-File this year. It took me dozens of attempts and I barely got my taxes in on time. I recommend the app, but would be cautious about buying it again unless I knew the e-File is fixed
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy social media, May 14, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Annoying yh
from Buffalo NY
Verified Purchase:Yes
Good basic features. I have used it for 20 years and would not switch.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock