Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,008 Reviews)
Rating breakdown 123,008 reviews
5 Stars
82,870
4 Stars
22,233
3 Stars
7,564
2 Stars
4,083
1 Star
6,258
85%of customers recommend this product.
(
37,305 out of
43,853)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: SAD07
from Lake Saint Louis, Mo.
Verified Purchase:Yes
The instructions lead you step by step, and ask you questions along the way, to cover all the requirements in completing your tax forms.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: ikhwnic
from Atlanta
Verified Purchase:Yes
Product just meets expectations. After all these years not much has changed and continues to be pretty much the same.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Budoops
from Maryland
Verified Purchase:Yes
When trying to submit my federal return had constant errors.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Southern sooner
from Snellville Georgia
Verified Purchase:Yes
I have been using this program for many years It is very easy to use just answer the questions and filling this blanks and it performs very well completing my tax forms Sing that I was just satisfied with this year was the cost
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Social Media Department, May 14, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Software works fine - tax day outage was horrible
on May 11, 2024
Posted by: Dad Does Taxes
Verified Purchase:Yes
The software to do the taxes is super easy to use. Having an outage on the final tax filing day was a disaster! I had to scramble to print copies of everything and mail my taxes. The envelope with my state taxes was returned to sender, causing me to file late. Not sure what the penalties will be yet. Next year might be the first time in 10 years that I choose software besides H&R.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: tomrski
from FL
Verified Purchase:Yes
Straightforward to download & install. User friendly, simple to use, ease of navigation . Comprehensive set of tax forms to accommodate different tax requirements. Easy print or electronic filing. Explanations for various tax topics & questions. However, more detailed & better explanations are needed for some topics. One reason for buying this software is that it is still available to run on Windows 7 sytrms, which I still use as I suspect many others do too. Kudos to H&R Block for continuing to support this operating system! 😎
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 14, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ginet11
from Long Island, NY
Verified Purchase:Yes
The sections on K-1s and Foreign tax credits should be enhanced. Several line items on form K-1 are not fully integrated with the tax software and need to be handled separately. Additionally, foreign tax credits on qualified dividends currently requires manual calculations and adjustments.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 14, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: John5748
from Cumming, GA
Verified Purchase:Yes
It is the most intuitive data entry, walking you through the required fields one by one. Each point asks the necessary questions to ensure it is being correctly entered and providing links that provide the explanations as to what it is and what can be considered. And the review ensures that everything is cohesive, and nothing is out of whack.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 13, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock