Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,244 Reviews)
Rating breakdown 123,244 reviews
5 Stars
83,013
4 Stars
22,286
3 Stars
7,593
2 Stars
4,089
1 Star
6,263
85%of customers recommend this product.
(
37,439 out of
44,003)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
1
AWFUL
on May 10, 2024
Posted by: Bizzness
from Indiana
It miscalculated my underpayment penalty and now I have a mark on my record - AFTER ALL THESE YEARS!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ig50
from Asheville,NC
Verified Purchase:Yes
I buy this every year and it’s great & easy to follow.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HRBlock Sucks and Chews
from CT
Verified Purchase:Yes
Block had a problem with their system but rather than be honest about it and admit it, they tried to make me think that it was a problem with my computer. I wasted half a day trying to fix the alleged problem with Block's bogus solutions but, of course I couldn't because Block was lying about the problem. .
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kenr58
from Ft wayne,IN
Verified Purchase:Yes
Software has issues with downloading w2s and putting information in the correct spot,
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: east coast DIY
from Massachusetts
Verified Purchase:Yes
This would be a great app -- for Windows 95. I use forms because my tax situation is similar year to year and the interview approach is tedious. But the forms interface is out of date and klunky. In many cases, a field is filled by the app, the review says the value is in error or questionable, and the Ctrl-J says the field is not related to any other.
Value
4
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: xxx45
from Georgia
Verified Purchase:Yes
Generally I have been happy with the software. This year I had a problem trying to download tax forms from two different accounts at Fidelity -- the software seems to assume that everyone has just one account and doesn't let you change to another. Took about a half hour and multiple tries before I was able to access the second one.
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Sold
from Albany GA
Verified Purchase:Yes
I have been using this product for about ten years now
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BUD23
from Virginia Beac
Verified Purchase:Yes
H & R BLOCK Software was easy to use. I like the way it transfers all information from last year's return to the current years being processed. also, the state software was great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock