Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,380 Reviews)
Rating breakdown 123,380 reviews
5 Stars
83,084
4 Stars
22,317
3 Stars
7,608
2 Stars
4,099
1 Star
6,272
85%of customers recommend this product.
(
37,513 out of
44,091)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Willy Dyno
from Seattle
Verified Purchase:Yes
We’ve tried other tax preparation software but HR Block is the most comprehensive yet easy to use program we’ve used. We appreciate the data import feature especially.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Stevens Review
from California
Verified Purchase:Yes
Good overall, however I wasn't always clear on the explanation after multiple screens
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: TaxMe55
from Plano, Tx
Verified Purchase:Yes
When you click on a box on a form, that was automatically checked or filled in. There is "no related to" or anything to tell you why the number or checked box was filled in..
Sometimes you have to go thru the interview vs change a number on a form before it updates. For some reason the Estimated tax forms were not updated till March 15. This caused a penalty for me and I had to file an amended return.
Sometimes you have to go thru the interview vs change a number on a form before it updates. For some reason the Estimated tax forms were not updated till March 15. This caused a penalty for me and I had to file an amended return.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dissatisfied Doug
from Portland, or
Verified Purchase:Yes
Missed nearly all the information when I imported my 1099. I basically had to type in everything myself.using the file took unacceptably long
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tryg
Verified Purchase:Yes
Did not take long to complete my taxes. Nice step by step directions
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: The Best for the money
from Chicago area Illinois
Verified Purchase:Yes
Cant go wrong! I like its intuitive nature guiding you to your best outcome.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Hookm
from Georgetown, TX
Verified Purchase:Yes
I have been using this program for over 10 years and it is user friendly and works great. It covers any financial issues I need to address with my taxes
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Response from HRBlockBy Social Media Department, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Meleeska
from Lincoln, NE
Verified Purchase:Yes
Simple process to enter data. Prompt feedback once the returns were accepted by state and federal. Almost a month after the return was accepted I still don’t have the refund $
Pros: Easy to prepare, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock