Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,380 Reviews)
Rating breakdown 123,380 reviews
5 Stars
83,084
4 Stars
22,317
3 Stars
7,608
2 Stars
4,099
1 Star
6,272
85%of customers recommend this product.
(
37,513 out of
44,091)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Bevsssss
from Reedsport Oregon
Verified Purchase:Yes
My state taxes were incorrect, but not flagged by your program. You calculated my return to be $2. Oregon's total was a return of $33 dollars. This is probably due to my Federal service exemptions, but Turbo Tax (which would not load for me this year) has never made an error. Also Turbo Tax always automatically totals that Fed exempt tax automatically by asking the simple question "Did you work for the Fed gov at any time during X period?" With yours, I had to search and search to find that part on my own after I finished. In addition, to get ANY returns from the state, I HAD to do the long Fed form, even though it defaults to the simple on FED? It is necessary for Oregon to have the long Fed form. Basically, because of the extremely light text and the problems listed above I probably would not recommend yours.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ChanP
from Roanoke VA
Verified Purchase:Yes
I'm sure you know. And, you're still missing some important small business forms that go with a typical K1, I just had to make stuff up and cross my fingers.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: POP89
from Tampa, FL
Verified Purchase:Yes
Long time customer and found the product to be excellent.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fmskinman
from Spring Hill, KS
Verified Purchase:Yes
I don't understand why I have to pay to e-file with Kansas. My daughter used your free version software and didn't have to pay.
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: i do my own taxes
from los angeles, ca
Verified Purchase:Yes
I have been using H&R Block to pay my taxes since... 2010. It does an excellent job calculating taxes, finding credits, reducing taxes and avoiding any audits.
no audits!
no audits!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Freelance1962
from St. Louis
Verified Purchase:Yes
I bought the Block Delux software, but it didn't work as advertised. Ultimately I had to try another way to submit my taxes.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Do better hrblock
Verified Purchase:Yes
The software lacks in many areas. As professional tax accountants customers should have all the necessary information and forms to complete their tax filing. In many areas it doesn’t clearly state clear instructions for many individual situations. When using the accuracy checker I personally found that it clearly didn’t give precise instructions on how to proceed. After several attempts I was able to figure it out on my own.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob in Austin
from Austin, TX
Verified Purchase:Yes
System Crash on April 15 ... couldn't be worse! I usually prepare 3 returns each year. This year my personal return was going to be filed online on April 15, but H&R Block's tax filing system went out. I'm sure I was only one out or thousands left on their own to get things filed at the last minute without the help of H&R Block.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock