Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,500 Reviews)
Rating breakdown 123,500 reviews
5 Stars
83,154
4 Stars
22,344
3 Stars
7,623
2 Stars
4,105
1 Star
6,274
85%of customers recommend this product.
(
37,582 out of
44,169)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: CuriousCat33410
from Palm Beach Gardens, FL
Verified Purchase:Yes
The Accuracy Review will point out items that need to be addressed, but rarely does it provide enough information to properly do so.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mar Carp
from Berkeley IL
Verified Purchase:Yes
I been buying this software for over 10 years and i always need clarity on the interview. Need to be simple and well explained
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Great product, nickle-and-dimed with fees though.
on May 9, 2024
Posted by: Dkrazybird
from Kansas City
Verified Purchase:Yes
Great product, just feel a little nickel-and-dimed with fees! Have to pay for the software, which only has one state included, so have to buy a second state because I live in a city that straddles the state border, so its quite common for people to live on one state, but work in the other. Then have to pay to file for each of those states. Just seems like I'm being charged for using this product at every turn when I could just do it the old fashioned way for free!
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
No E-File mailing directions.for myt check to the
on May 9, 2024
Posted by: WPE06041934
from Georgia31024
Verified Purchase:Yes
I E Filed however I never found directions to mail a check to the IRS.
Wahere do I mail the check?
Wahere do I mail the check?
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tax Person24
Verified Purchase:Yes
Software did not allow transmission of tax returns until the very last minute.
Cons: Time consuming
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: korbesme
from Minneapolis MN
Verified Purchase:Yes
Have used H&R Block for several years now. No complaints.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Janetgolf
from Chesapeake, VA
Verified Purchase:Yes
I've been using H & R BLOCK for several years now . I find that they continue to offer a very sophisticated product that is still easily understood by us non CPA's.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: moviemagus
from Rutherford, NJ
Verified Purchase:Yes
It's really not easy to use this software. It's impossible to change some things after you enter them. I ended up sending IRS an extra check because of this software. I believe it clearly does not optimize the refunds. Also you end up paying for online filing and extra states. Not recommended.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock