Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(124,693 Reviews)
Rating breakdown 124,693 reviews
5 Stars
83,858
4 Stars
22,632
3 Stars
7,746
2 Stars
4,143
1 Star
6,314
85%of customers recommend this product.
(
38,315 out of
44,992)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Help for overcharge
Verified Purchase:Yes
charged me for a federal filing even though I was supposed to get up to five free. I think it counted the times it failed to go though on the tax day problem the software had.
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Stone Ridge Gardens
from Raleigh, NC
Verified Purchase:Yes
Had trouble transmitting final return on 4/15/24. It eventually went through and the company is aware of that. They are reimbursing some of the software cost.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Frustrated inMT
from MT
Verified Purchase:Yes
While trying to claim energy credits, the software would repeatedly make me say "yes" to a section that was a definite no. I finally gave up and went to an accountant. Used this software for 6 years, never again
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sparky 84
from ms
Verified Purchase:Yes
I have been buying and using your product for 15 years or more, experienced issues for the first time,,, can't rely on the file check any more
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Aboy
from West Orange, NJ
Verified Purchase:Yes
The Federal side of this program is excellent, but for some reason, it doesn't carry over all of the data to the New Jersey version. I have to reenter my Schedule C data into the state program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MikeXX23
from Fairfax, VA
Verified Purchase:Yes
I feel as though the H&R Deluxe software helped save my wife and me the time and money that would have involved in going to a tax preparer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Luke5924
Verified Purchase:Yes
Simple and easy to use for federal and state tax returns. Importing documents was very streamlined.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: bob bard
from Florida
Verified Purchase:Yes
Switched from TurboTax three years ago....glad I did.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock