Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(125,860 Reviews)
Rating breakdown 125,860 reviews
5 Stars
84,502
4 Stars
22,925
3 Stars
7,874
2 Stars
4,204
1 Star
6,355
85%of customers recommend this product.
(
39,043 out of
45,815)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: jet23
from canton, ohio
Verified Purchase:Yes
I have used for years, and I am happy with the software. Would buy again.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Lady Em
from Houston, Texas
Verified Purchase:Yes
I bought back in April 2024, and I am glad I did.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Voodoojohnny
from Kansas City
Verified Purchase:Yes
I can completely understand that with the volume of people trying to file on the 14th or the 15th can cause server issues. The problem I have is with the lack of communication to the end-user. Be open and honest with your paying customers. Pop-up window on the website or even in the app would allow users not to file multiple times and have the pending charges on their account. Simple communication like we’re having filing issues. Please try back later would have sufficed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: TBock
from Dallas, TX
Verified Purchase:Yes
I've used H&R Block tax preparation for at least 30 years (even before the company bought the rights) and, each year, this software gets better. My confidence in it is absolute.
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NotsurewhyIkeepusingthis
from WashDC
Verified Purchase:Yes
It’s ok if you just want to fill in the boxes. But it’s not very good at explaining terms and will often just send you to the IRS site. And the tax planning advice is worthless. So I won’t trust them with retirement planning
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nelson S
from Wichita Kansas
Verified Purchase:Yes
Does not work on my computer anymore. Required an updated OS on my Mac. I had to borrow another computer to use the app. Electronic funds transfer to IRS is rediculously expensive! I had to mail a check. Otherwise, app worked as usual.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tharia
from NY and Canada
Verified Purchase:Yes
Software failed to recognize an individual has more than one foreign account and upload the forms. First time it happened since I started to use the software. Software failed recognize consulting business may have different address outside the state. Software failed to load to IRS and sate gateway.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BL1906
from Parrish, FL
Verified Purchase:Yes
I have been using H&R tax software for years. I have come to trust the results and value the online guides to completing my taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock